Meet the Speakers! Living with Uncertainty- Planning for the Future! SickKids 10th Annual Paediatric Patient Safety Symposium/Risky Business Toronto 2014

This is a guest post from Rita Damignani, Quality Analyst/Patient Safety Coordinator, Quality Management, Hospital for Sick Children, Toronto, Ontario.

We’re excited to have 2 very full days as we host the 10th Annual SickKids Patient Safety Symposium with Risky Business Toronto 2014 on May15-16th.  We’d like to introduce you to one of our guest speakers:  Suzanne Gordon.

Author and speaker Suzanne Gordon is a patient safety- advocate, focusing on problem-solving communication issues between doctors, nurses and patients.  As an award winning journalist and author, she writes about healthcare delivery and health care systems and patient safety.  Her 17 books include, First Do Less Harm: Confronting Inconvenient Problems in Patient Safety and Beyond the Checklist: What Else Healthcare Can Learn from Aviation Safety and Teamwork; Beyond the Checklist and From Silence to Voice: What Nurses Know and Must Communicate to the Public.   Her latest book, edited with patient safety physicians David L. Feldman and Michael Leonard, called Collaborative Caring: Stories and Reflections on Teamwork in Healthcare will be published in the fall of 2014. Ms. Gordon’s books on healthcare have been published by the Culture and Politics of Healthcare Work Series at Cornell University Press, which she co-edits.   

In the course of doing her work on teamwork in healthcare, she developed the concept of Team Intelligence and does consulting and training on teamwork in healthcare all over the world.  She is a certified TeamSTEPPS Master Trainer.  

She is co-author of the play about team relationships in healthcare entitled Bedside Manners which she will be performing and facilitating at this year’s symposium! The play has been performed at numerous venues included the Institute for Healthcare Improvement, The Hospital of the University of Pennsylvania, Cedars Sinai Medical Center, and is being used in Interprofessional Education programs in the US and Canada, including the University of Toronto and The University of California at San Francisco, Yale University, and many others.  Suzanne will also be leading a breakout session on using theatrical technique to advance patient safety.   

For those of you who are not able to join us in person, there is the opportunity to register and participate via webcast!  (See details on the course website; breakout sessions are not available via webcast).

For a full description of speakers, topics and to register, go to: