JOB POSTING - SKIP: Director of Operations (Full‐Time)


Solutions for Kids in Pain (SKIP) is a newly formed knowledge mobilization network (incorporated as a not‐for‐profit organization), based at Dalhousie University and co‐led by Children’s Healthcare Canada, that seeks to bridge the gap between current treatment practices and available evidence‐based solutions for children’s pain in Canadian health institutions. SKIP’s vision is healthier Canadians through better pain management for children, with a mission to improve children’s pain management by mobilizing evidence‐based solutions through coordination and collaboration. SKIP brings together Canada’s world‐renowned pediatric pain research community, front‐line knowledge user organizations, and end beneficiaries (patients and caregivers). Guided by a diverse and experienced Board, SKIP capitalizes on the engagement of 48 Children’s Healthcare Canada member organizations, over 75 partners, 4 regional hubs, and patients and caregivers (using a “Patients Included” approach) to collaborate and co‐produce interconnected knowledge mobilization activities.

SKIP’s Administrative Centre is located at Dalhousie University in Halifax, Nova Scotia, Canada.

This position reports to the SKIP Co‐Directors, Dr. Christine Chambers & Mr. Doug Maynard. The position description below includes the key responsibilities.

Position Description

The Director of Operations will be responsible for the day‐to‐day planning and operations of SKIP. This includes, but is not restricted to, responsibility for: fiscal management of the annual budget; staff recruitment and retention; strategic and operational planning; and administrative centre management. The incumbent will be a key member of the SKIP Management Team and an observing member at SKIP Board of Directors’ Meetings.

1. Leadership/Management

  • Leads and manages the SKIP Administrative Centre and supports and is accountable for timely execution of deliverables (leading, mentoring and coaching, performance management)

  • In consultation with SKIP Co‐Directors, has a primary role in selecting and recruiting staff and is responsible for adjusting the human resource strategy and organizational structure

  • Assumes responsibility for project outcome and must carefully monitor all aspects of operations, coordinate the work of other staff, develop plans, and analyze progress

  • Plans, develops, and implements the annual operating plans and budget

  • Assists with the development and review of partnerships, partnership contracts, and relationship management

2. Operations

  • Leads and develops the annual budget with guidance from the Co‐Directors and monitors, manages and is accountable for the financial accounts, ensuring that all of SKIP financial accounts are reconciled accurately

  • Provide updates in a timely manner to the SKIP Board of Directors and the various funders as per each organization’s reporting requirements

  • Makes recommendations to the Co‐Directors for resource allocation when new budget requests arise

  • Manages contracts and agreements associated with network partner agreements

  • Manages the daily operations of SKIP activities; has strategic responsibility for the advancement/adaptation of their function in light of the changing environment and community conditions; ensures annual operating plans are aligned with the strategic plan; making changes as sees fit

  • Serve as a liaison to the host institution (Dalhousie University) on financial, human resources, and other matters

  • Provide high‐level administrative support, such as preparation of material for meetings and discussion, preparing notes and briefings, providing procedural advice, coordinating arrangements, writing minutes, and overseeing special events

  • Co‐ordinate and ensure the Board meetings are well organized and the Chair is briefed on issues

  • Take lead role in communications (assisted by Communications Coordinator as appropriate) by generating all quarterly and annual progress reports to the various funders, the SKIP newsletter, and the various communications to the Board and SKIP partners

3. Strategic Planning & Accountability

  • Directs the planning and execution of strategic priorities; ensures the performance measurement system is closely aligned with strategic and operational plans

  • With support from the Co‐Directors, communicates the vision and empowers staff to continuously advance the organization

  • As a member of the Management Team, has a responsibility for enhancing the reputation and positive image of SKIP both internally and externally

  • Works with SKIP’s Co‐Directors to lead succession planning and talent management, resource use and development, initiatives, partnerships, and risk management

Qualifications and Position Requirements

  • A minimum of Masters Level education (MBA, MHA, or MHSA) or equivalent

  • A minimum of 5 years of experience in a management capacity at the organizational level

  • Is required to have a broad understanding of the health system and the various network partners activities and how they enhance the network approach

  • A thorough understanding of the goals and various funding commitments and projects of SKIP, the resources required to implement the work plan, and the ability to coordinate the various products/timelines among the various SKIP team members

  • A demonstrated passion for the promotion of child health

  • Superior interpersonal and leadership skills

  • Proven superior time and project management skills

  • Demonstrated ability to work in a multi‐disciplinary environment

  • Experience working with partners and/or other stakeholder groups/organizations, including patients and families

  •  Bilingualism (English/French) preferred


Applicants should email one PDF document that includes a cover letter and recent C.V. or resume that clearly indicates that they meet the required qualifications to

Shortlisted candidates will be asked to attend an interview.

The screening of candidates will begin on January 21, 2019 and will continue until a successful candidate is found.